COMMONLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
We want you to be happy with your purchase, but we know that sometimes it doesn't work out. Below is how we deal with those things that just didn't work out:
To make a return, please contact us at bloomhomeanddesign@gmail.com. Returned merchandise must be in original condition and accompanied by the Order Confirmation or Packing Slip. We do not refund original shipping charges. Unsolicited online returns will not be accepted.
Returns after 14 days may be returned for store credit less a 10% restocking fee.
Return shipping fees are the responsibility of the customer and returns must be received or returned to us no longer than 30 days after initial delivery or in store purchase.
All of the following Items are final sale: Rugs, Artwork, Bedding, Furniture, Mirrors and items with monogramming. Please contact support@caitlinwilson.com for any questions regarding our return policy.
We do not accept returns on items damaged through normal wear and tear.
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HOW ARE ITEMS SHIPPED?
Bloom Home and Design orders will include shipping fees that will be added to your order total.
In stock items will be shipped via USPS, First-Class or Priority, or FedEx with few exceptions. Local orders may be delivered in person.